Case Study

How Service Access & Management Made the Shift to Data-Driven Decision Making

By AxiomEHR | May 21, 2024

About SAM

Service Access & Management Inc. (SAM) specializes in providing high-quality human services, including case management and supports coordination, to over 14,000 Pennsylvania residents. With a dedicated team of nearly 600 professionals, SAM excels in enhancing lives through accredited programs and innovative service solutions.

Business Need

Service Access & Management Inc. (SAM) struggled with older technology and insufficient data management, making it challenging to track patient progress and refine care.


SAM implemented HiMS’ Axiom software, featuring dynamic form-building, intelligent automation, and robust reporting.


The transformation significantly boosted case manager productivity, improved service quality, and enabled data-driven, value-based care for thousands of patients.

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