About Service Access & Management, Inc.
Service Access & Management, Inc. (SAM) supports tens of thousands of clients across Pennsylvania and New Jersey, including individuals with mental health needs, intellectual disabilities, and aging populations. Dedicated to empowering vulnerable individuals, SAM helps clients lead more independent and fulfilling lives through compassionate, person-centered services.
Challenges
SAM’s outdated systems left staff relying on paper records and scanned documents, making data nearly impossible to use. Without structured information, the organization faced billing delays, increased workloads, and no clear way to track client progress or service effectiveness.
Solution
To modernize operations and improve data tracking, SAM adopted AxiomEHR—a scalable, data-driven platform tailored to their needs. With configurable forms, automated workflows, and up-to-date progress tracking, staff can now document services quickly and accurately using structured fields—saving time while gaining insights.
Results
The transformation significantly boosted case manager productivity and improved service quality, enabling them to use data to prepare for value-based care.
Want to learn more? Read the full case study.
