About SAM
Service Access & Management Inc. (SAM) specializes in providing high-quality human services, including case management and supports coordination, to over 14,000 Pennsylvania residents. With a dedicated team of nearly 600 professionals, SAM excels in enhancing lives through accredited programs and innovative service solutions.
Business Need
Service Access & Management Inc. (SAM) struggled with older technology and insufficient data management, making it challenging to track patient progress and refine care.
Solution
SAM implemented HiMS’ Axiom software, featuring dynamic form-building, intelligent automation, and robust reporting.
Results
The transformation significantly boosted case manager productivity, improved service quality, and enabled data-driven, value-based care for thousands of patients.